It is always safest to erase your device of all personal information before sending to us, but rest assured if you forget or don't know how, we will set your device back to factory setting.
1) From the main home screen, tap Menu
2) Tap Settings, then Privacy
3) Tap Factory Data Reset
4) Tap Reset Device
5) Tap Erase Everything
If you are still having trouble wiping your phone you can contact us and we will get back to you with complete directions.
Please follow these important steps before sending in your phone:
1) De-activate your phone from your carrier (this may have been automatically done when if you upgraded to a new phone)Sell your old phone or tablet for cash to SellPhoneCentral.
Click here to get an instant quote now.
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